We're here to help.
Ask us anything.

Privacy Policy

Overview

Seed CX Ltd. and its affiliates and subsidiaries (collectively, "Seed" or "we" or “us”) respect the privacy of every user who accesses this website or uses any service provided by Seed. In our commitment to protect user privacy, we have adopted and implemented this privacy policy ("Privacy Policy") outlining the information we collect and how we use, disclose and otherwise manage such information. If you do not agree with the practices or policies described in this Privacy Policy, we ask that you discontinue use of our website or other services. Likewise, this Privacy Policy may change from time to time and your continued use will be deemed to be acceptance of such changes. Accordingly, this Privacy Policy should be consulted regularly for updates.

submitting your personal information to Seed through the website or other services, you consent to the collection and use of your personal information in accordance with this Privacy Policy.

Why We Collect Information

To better understand your needs and improve our services, Seed may collect information from you when you visit our website or use our services. Seed may also collect personally identifiable information by monitoring the website or other services for purposes including, but not limited to, maintaining the operational integrity of the website or other services and complying with applicable laws and regulations.

Please note that federal law gives consumers the right to limit some but not all sharing of collected information. Federal law also requires us to tell you how we collect, share, and protect your personal information.

Information Collected

The information that may be collected can either come directly from you, depending upon the nature of your use, or automatically through various indirect methods, including cookies. Such information may include the date and the time of a visit, the pages viewed on the website, the functions used on the website, geo-location data, and the IP addresses and operating systems of visitors. 

Other information we may collect through various Seed services questionnaire or applications can include taxpayer identification numbers, income and revenue, account balances and payment history; and credit history and credit scores. We collect your personal information, for example, when you: create an account; pay your bills; and conduct trades. We may also collect your information from others such as credit bureaus, affiliates, or other companies.

Please do not provide information about others unless you are authorized to do so and consent to have all information used, disclosed, and transferred in accordance with this Privacy Policy. The submission of all such information shall represent and warrant that you are authorized to do so and that such other person has consented to have all information used, disclosed, and transferred in accordance with this Privacy Policy.

How We Use Your Information

Seed primarily uses your information to provide our services to you and to respond to your inquiries. However, we may also use your information as follows: 

  • To communicate with you, including to respond to your comments or requests for information, to request feedback on our products and services and to notify you about changes to subscriptions, services and products.
  • To help us understand our customers, tailor and enhance our product and service offerings, anticipate and resolve problems with any products or services supplied to you, create products or services that may meet your needs, communicate with you about our products and services, provide access to restricted pages or contents of the Website.
  • To comply with legal and/or regulatory requirements.
  • To facilitate your purchases and to identify you when you log into your account on our Website.
  • For marketing and advertising purposes: for example, where permitted by applicable law, we will send you emails about products and services that we believe would be of interest to you, including products and services offered by third parties. We do not, however, share your information with third parties for their own marketing purposes. We also will use the information that we collect to evaluate the success of our advertising campaigns.
  • For website development, research, analytics, assessing patterns of use, regulatory purposes, planning and assessing marketing initiatives by Seed.
  • As required or permitted by law.

How We Share Information

All financial companies need to share customer’s personal information to run their everyday businesses. In the section below, we list the reasons financial companies can share their customer’s personal information, the reasons Seed chooses to share; and whether you can limit this sharing. 

Please note that Seed reserves the right to cooperate fully with state, local, federal, and international legal, governmental and regulatory entities, authorities and officials in any investigation or governmental, legal or regulatory proceeding relating to any information collected and/or website content or to any purported unlawful activities of any visitor. 

Reasons We Can Share Your Personal Information as Governed by Federal Law

For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.

            Does Seed share? Yes

            Can you limit this sharing? No

For marketing purposes - to offer our products and services to you

            Does Seed share? Yes

            Can you limit this sharing? Yes

For joint marketing with other financial companies

            Does Seed share? Yes

            Can you limit this sharing? Yes

For our affiliates’ everyday business purposes - information about your transactions and experiences

            Does Seed share? Yes

            Can you limit this sharing? Yes

For our affiliates’ everyday business purposes - information about your creditworthiness

            Does Seed share? Yes

            Can you limit this sharing? Yes

For our affiliates to market to you

            Does Seed share? Yes

            Can you limit this sharing? No

For non-affiliates to market to you

            Does Seed share? Yes

            Can you limit this sharing? Yes

Please note, if you are a new customer, we can begin sharing your information 30 days from the date you received this notice. When you are no longer our customer, we may continue to share your information as described in this notice. 

Note on Third Party Access

In order to more efficiently render our services, Seed and certain companies and individuals working on Seed's behalf will have access to all or a portion of the information we may collect. When we share access to personal information with companies or individuals working on Seed's behalf, we generally endeavor to protect such personal information by requiring those parties to enter into an agreement with Seed to safeguard the confidentiality of such information. We may also disclose information about the use of our website or services in aggregate, statistical form. Please see the section below entitled "Contact Us” for instructions relating to opting out of such use.

What We Do

How does Seed CX protect my personal information?

We have implemented measures designed to help prevent unauthorized access and maintain data security with respect to your personal information. Despite this, however, we cannot guarantee data security. You should accordingly take measures to protect your personal information. As part of maintaining this responsibility we recommend that you do the following, where applicable:

  • Keep your user ID and password confidential;
  • Utilize a unique password and change it frequently;
  • Make sure others are not watching you enter your user ID and/or password on your keyboard when using protected areas of the website or services; and
  • Do not leave your computer unattended while logged onto protected areas of the website or services. After you finished accessing your information, exit the protected area.

Please keep in mind that transmitting information via the Internet is never completely secure and that, therefore, any information submitted may be intercepted, viewed, collected, used, altered, copied or disclosed by others. We are not responsible for the security or confidentiality of communications you send to us (or that we send to you) through the Internet using e-mail messages.

Why can’t I limit all sharing?

Federal law gives you the right to limit only: sharing for affiliates everyday business purposes - information about your creditworthiness; affiliates from using your information to market to you; and sharing for non-affiliates to market to you. State laws and individual companies may give you additional rights to limit sharing

What happens when I limit sharing for an account I hold jointly with someone else?

Your choices will apply to everyone on your account.

Accessing Your Information

You may request access to any personal information you have submitted to Seed in connection with the policies incorporated herein. Requests should be sent to privacy@seedcx.com.

You may update your profile at any time by accessing the website or contacting us at privacy@seedcx.com.

Children

Our website and services are not intended for use by minors (children under the age of 18). Seed does not market any products or services to children under the age of 18 or knowingly collect any information from children under the age of 18.

Definitions

Affiliates: Companies related by common ownership or control. They can be financial and non-financial companies. Our affiliates include, but may not be limited to, Zero Hash LLC, Seed Digital Securities Market LLC, Seed Digital Commodities Market LLC, and Seed SEF LLC. 

Non-Affiliates: Companies not related by common ownership or control. They can be financial and non-financial companies.

Joint Marketing: A formal agreement between non-affiliated financial companies that together market financial products or services to you.

Contact Us

If you have any questions or comments regarding this Privacy Policy or our privacy practices, please contact us via privacy@seedcx.com.