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Frequently Asked Questions
Becoming an Approved Participant
Submitting an Application
Application Review Process
Account Structure and Privileges
What reports and statements are provided?
What is the funding & settlement timeline?
What sort of participant relationships can I set up?
Exchange Connectivity and Market Data
Where should I co-locate my server for minimum latency?
How does the FIX certification process work?
How do I request FIX sessions?
Assets & Instruments
What assets do you support?
What instruments do you support?
What is your instrument code convention?
Which Bitcoin Cash (BCH) chain do you support?
Deposits & Withdrawals
How are my fiat and digital assets secured?
What are Seed CX's funding deadlines?
How are fiat currency deposits handled?
How are digital asset deposits handled?
How are withdrawals processed?
When are withdrawals processed?
How are margin requirements calculated?
What are the current margin floors?
What are acceptable forms of collateral to meet margin requirements?
What is Seed CX’s margin call policy?
Where can I see my settlement information?
What are the fees at Seed CX?
What order types are supported?
Does Seed CX charge for market data?
Are Block Trades reported on the exchange?
Can I short sell on Seed Digital Commodities Market?
How do my deposits contribute towards my trading power?
How do I use the real-time credit information to predict settlement obligations?
What post-trade controls exist?
The SCXM Guaranty Fund
Other Trade Controls
How does the real-time credit checking system work?
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How is the Zero Hash Daily Index calculated?
What is Zero Hash Settlement Service?
How do I submit a trade for settlement by Zero Hash?
How do I get trade details?
Legal and Compliance
Seed SEF Rulebook and Rule Changes
Seed SEF Rulebook
Seed SEF Rule Changes
Participant Code of Conduct
Seed CX's AML/KYC Policy
Terms of Service
New York BitLicense Risk Disclosure and Complaint Procedure
State Money Transmitter Disclosures
Seed Digital Commodities Market Fee Schedule
Zero Hash Fee Schedule
1 (855) 744-SEED
Help & General Support