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Portal Administration Guides

Logging In

• My Sign Up link has expired
• How can I login without my 2 Factor Authentication device?
• How do I reset my password?
• User Setup Flow Chart
• How to Sign Up as a new user

Account Administration

• User Roles and Permissions
• How do I add users to my account?
• Participant Relationships and Access Rights

Application & Participant Onboarding

• Submitting an Application
• Application Review Process

Reporting Suite

• Reporting Suite

Zero Hash

General

• What is Zero Hash?

FX

• How can I use Zero Hash for FX conversion?

Zero Hash Liquidity Service (ZHLS)

• Overview: Zero Hash Liquidity Service

Platform Setup

• Create a Platform
• Add Counterparties
• Manage Counterparties
• Payments Integration Flow
• Institutional Exchange Integration Flow
• OTC Integration Flow

Supported Assets

• Does Zero Hash support LTC 3-prefixed addresses?
• Memo ID's and Destination Tags (XLM, XRP, EOS)
• What assets do you support?
• XRP Minimums
• Which Tether (USDT) implementation do you support?
• XLM Minimums

See all 7 articles

Account Management

• 'Lock' Your Platform
• How do I view my current account balance?
• What types of accounts are supported?
• What is an Account Group?
• What does NDO mean?
• How do I allocate funds for different purposes?

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Deposits & Withdrawals

• Controlling gas prices on withdrawals
• International FX Wire Instructions
• Bank Holiday Schedule
• How are my fiat and digital assets secured?
• How are fiat asset deposits processed?
• How are digital asset deposits processed?

See all 8 articles

Trade Management

• Zero Hash Transaction States
• How do I submit a trade for settlement by Zero Hash?
• How do I get trade details?

Calculation Services

• How do we calculate interest?
• What asset rounding precisions are utilized?
• How is the Zero Hash Index calculated?

Fees

• What fees are charged for custody of FX currencies?
• Zero Hash Fee Schedule

Legal and Compliance

Seed SEF Rulebook and Rule Changes

• Seed SEF Rulebook
• Seed SEF Rule Changes

Disclosures

• New York BitLicense Risk Disclosure and Complaint Procedure
• NFA Disclosure
• State Money Transmitter Disclosures

Policies

• Privacy Opt Out
• GDPR Policy
• Participant Code of Conduct
• Seed CX's AML/KYC Policy
• Forks Policy
• Privacy Policy

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Release Notes

Production

• 11-06-2020 November 15th BCH Hard Fork Event
• 2020-10-27: Major Upgrade to the POST /customers Endpoint
• 2020-10-09: User-Driven Ability to Select Sides to Settle
• 2020-10-16
• 2020-08-27
• 2020-08-26

See all 32 articles

Certification

• 2020-10-30 Self-Service Loan Editing
• 2020-06-24
• 2020-06-12
• 2020-04-09
• 2020-03-30
• 2020-03-04

See all 12 articles