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Frequently Asked Questions
Becoming an Approved Participant
How to Sign Up
Submitting an Application
Application Review Process
Account Administration
Account Structure and Privileges
What reports and statements are provided?
What is the funding & settlement timeline?
What sort of participant relationships can I set up?
Fees
What fees are charged for custody of FX currencies?
Seed Digital Commodities Market Fee Schedule
Zero Hash Fee Schedule
Exchange Connectivity and Market Data
How can I connect to Seed CX's trading venues?
Where should I co-locate my server for minimum latency?
How does the FIX certification process work?
How do I request FIX sessions?
Assets & Instruments
What assets do you support?
What instruments do you support?
What is your instrument code convention?
Which Bitcoin Cash (BCH) chain do you support?
Deposits & Withdrawals
How are my fiat and digital assets secured?
What are Seed CX's funding deadlines?
How are fiat currency deposits handled?
How are digital asset deposits handled?
How are withdrawals processed?
When are withdrawals processed?
Margin Overview
How are margin requirements calculated?
What are the current margin floors?
What are acceptable forms of collateral to meet margin requirements?
What is Seed CX’s margin call policy?
Where can I see my settlement information?
Trading
Market Schedule
What are the fees at Seed CX?
What order types are supported?
Does Seed CX charge for market data?
Are Block Trades reported on the exchange?
Can I short sell on Seed Digital Commodities Market?
Risk
How do my deposits contribute towards my trading power?
How do I use the real-time credit information to predict settlement obligations?
What post-trade controls exist?
Other Trade Controls
How does the real-time credit checking system work?
What credit limits and risk controls can I apply to traders?
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Settlement
How is the Zero Hash Daily Index calculated?
What is Zero Hash Settlement Service?
How do I submit a trade for settlement by Zero Hash?
How do I get trade details?
Legal and Compliance
Seed SEF Rulebook and Rule Changes
Seed SEF Rulebook
Seed SEF Rule Changes
Policies
Privacy Opt Out
GDPR Policy
Participant Code of Conduct
Seed CX's AML/KYC Policy
Forks Policy
Privacy Policy
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Disclosures
New York BitLicense Risk Disclosure and Complaint Procedure
NFA Disclosure
State Money Transmitter Disclosures
Release Notes
Production
2019-11-21
2019-11-06
2019-10-28
2019-08-23
2019-07-05
2019-06-07
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Certification
2019-08-06
2019-04-19
2019-04-05
2019-03-29
2019-03-08
Contact Support
General inquires
1 (855) 744-SEED
contact@seedcx.com
Help & General Support
support@seedcx.com